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Shipping Policy
We try our best to ship the materials as soon as your order is placed. Kindly see our detailed shipping policy below:
Category : Mattresses and bedding accessories
Despatch Time : Standard size mattresses will be dispatched with 4 days of receipt of online order, non-standard sizes may take upto 10 days from the date of placing the order. Bedding accessories will be dispatched within 1 week of receipt of order.
Delivery Area : Currently we are able to process orders from South India only that included the states of Tamil Nadu, Kerala, Karnataka, Telangana and Andhra Pradesh. For orders from other places please call us before placing the order.
Transit Time : We use a network of reliable logistic providers, but cannot guarantee the transit times of the third-party logistics companies. Universal Mattress will not be subject to any claims in relation to delays as a result of third-party logistics companies.
Last-mile delivery charges : Delivery is done free of cost across all the metros in South India. For non-metro location nominal door delivery charges will apply. The same will be communicated before dispatch.